How To
License Activation Steps
How to activate PypeServer Licenses Close the PypeServer application if running Open a web browser and navigate to this url: https://webdepot-devopspypeserver.msappproxy.net/index.php Click: Activate License Click: CmActLicense If the Initializing ...
Troubleshoot Imports with IsoViewer
About IsoViewer The IsoViewer tool was developed to help diagnose Enterprise import issues by providing a visual representation of the data being imported. Each part in the model is represented by a line/cylinder linked to the raw data provided ...
Troubleshoot Connections with HealthCheck
PypeServer Enterprise requires reliable network communications between each user and the distributed services it uses to store, share and license the data and application. Network communications involves several different layers of software on both ...
"Set-on" type Size on Size Holes have gaps in the gutter
There are two types of "size on size" fittings. "Set On" and "Inner Edge Fit". When cutting holes with diameters that are nearly the diameter of the pipe, you should limit the negative bevel so that the torch does not overburn through the gutter of ...
Create a Diagnostics Package for PypeServer Support
While investigating a support request the PypeServer Support team may request that a diagnostics package be created for review. This package is a zip file containing the application logs, Windows event logs, database tables and application specific ...
Troubleshoot MSuite parts with missing hole or saddle cuts
Issue Parts imported from an MSuite package are missing hole and saddle cuts. Background MSuite has some model and workflow requirements that must be fulfilled before all the data required to identify and create saddle and hole cuts becomes available ...
Import pipe inventory into SQL server
This article is for IT professionals familiar with Microsoft SQL Server and related technologies The user assumes all responsibilities for any data integrity issues or corruption that may occur when updating a database using anything other than a ...
CAD/Importer Support Matrix
Please refer to the below table to determine which CAD products are supported by what PypeServer products and importers. PypeServer Products 1 - Enterprise 2 - Lyte 3 - Portal * - Limited beta Importer PypeServer Connect PypeServer PypeServer ...